Communication Resources

A Guide to Effective Presentations
4 steps for creating an effective presentation
An Effective Meeting Agenda
Using a Meeting Agenda to keep meetings on track and to the point
Community Association Communication During the Development Period
During the developement period, an effective communications system is needed and is comprised of several components.
Creating a new Community Association
Six steps for creating a new association and some preconceptions
Dealing with Difficult People the Practical Way
Ideas for dealing with difficult people.
Directors, Officers and Conflicts of Interest
A discussion of conflicts of interest, potential and actual, and and how to handle them.
Dispute Resolution
Challenges in resolving disputes between the Association and home owner
Dispute Resolution: Give Mediation a Chance
Compared to a lawsuit, mediation is swift, confidential, fair and low cost.
Management and Homeowner Communication
How Homeowners and Management can communicate effectively about property issues
Meeting Manners Matter
Common sense manners to remember for association meetings.
Motivating and Recruiting Members
Ways to motivate and recruit members for the Association
New Owners - Putting Your Association's Best Foot Forward
Creating a positive impression of the association for new owners
Public Relations: What Can Your Association Do?
Using the Media to improve your association's image
Questionnaires: Taking the Pulse of the Community
How to create a questionnaire and what questions to ask.
Rights and Responsibilities in a Community Association
The various right and responsibilites that go along with belonging to a community associaton.
Rules Enforcement Process
Suggestions on policies and procedures for enforcing a Homeowner Association's Covenants and Deed Restrictions
Talking to the Press
Tips for a positive relationship with the Press
Team Building for Associations
How the Association can work as a team
The Art and Value of Communications in Association Management
Tips to ensure effective communication between Managemnt, Board Members, and Homeowners
The Unhappy Co-Owner
How Condo Boards should handle unhappy members
Transition Time is at Hand!
Reflections from a Community Manager on the transition between a Developer run association to Homeowner control
Understanding Authority is Key to HOA Communication
Achieving effective communication between homeowners, HOA board, and the property management company
What Should You Expect from Your Management Company?
The qualities an association should look for in a management company
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