Tamaron II Neighborhood Association

311 Service is now available. Visit the site and familiarize yourself. Please share your experience with us if you have used this service.

https://denver.311colorado.com

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By A Hutchinson Hills Resident

Do not rely on the information given you by 3-1-1!  In October 2009 we unfortunately had three things that had to be replaced in our house -- hot water heater, furnace and dishwasher.  I called the Denver telephone number for large item pickup and was transferred to 3-1-1.  The woman told me that Denver would pick up the dishwasher but not the furnace and hot water heater as they were "home improvement items".  She said I would have to hire someone to pick them up or transport them to a landfill myself.  I was then transferred to large item pickup to schedule collection of the dishwasher.  That man began by telling me that I was not in the Denver area for pickup!  After three tries, I was finally told that I lived in Denver and the dishwasher would be picked up.  Realizing that the man probably realized how mad I was getting, I told him that 3-1-1 told me Denver would not pick up my hot water heater or furnace.  He said, "We will pick them up!"  I was very happy that Denver picked them up from my sidewalk three days later!

Do not rely on the information given you by 3-1-1!  In October 2009 we unfortunately had three things that had to be replaced in our house -- hot water heater, furnace and dishwasher.  I called the Denver telephone number for large item pickup and was transferred to 3-1-1.  The woman told me that Denver would pick up the dishwasher but not the furnace and hot water heater as they were "building materials".  She said I would have to hire someone to pick them up or transport them to a landfill myself.  I was then transferred to large item pickup to schedule collection of the dishwasher.  That man began by telling me that I was not in the Denver area for pickup!  After three tries, I was finally told that I lived in Denver and the dishwasher would be picked up.  Realizing that the man probably realized how mad I was getting, I told him that 3-1-1 told me Denver would not pick up my hot water heater or furnace.  He said, "We will pick them up!"  I was very happy that Denver picked them up from my sidewalk three days later!