jbond: I'm so glad that you suggested that nedl call helpdesk & nedl I'm glad you called & found resolution!
We are so lucky to have the people we have on the helpdesk line @ MPW. There have been many times I've had issues with our computer and our email. I call them & no matter what time of the day or night, I have talked to someone that has never made me feel like an idiot! If they cannot help me w/ the issue I'm calling about, they have the capability to get on our account w/ us & try to resolve it. For me, that has almost always worked. But, if that doesn't work, they send someone to our homes to figure it out.
nedl; the people that answer on the helpdesk line know what they are talking about, don't they? LOL! I'm guessing they are "babies" to us that grew up in a computer world, but BOY do they know what they are talking about!
That's ok! Let them teach us, they are our future!