About 311

311 SERVICE CENTER
https://311.columbus.gov/


CALL CENTER HOURS
MONDAY - FRIDAY: 7:00 AM - 6:00 PM
SATURDAY/SUNDAY: CLOSED
PHONE NUMBER: (614)645-3111 OR EMAIL US


FOR A POLICE OR FIRE EMERGENCY, DIAL 9-1-1.
PLEASE NOTE: IF YOU HAVE A NON-EMERGENCY POLICE OR FIRE ISSUE THAT NEEDS PROMPT ATTENTION OUTSIDE THE NORMAL BUSINESS HOURS OF THE 311 SERVICE CENTER, PLEASE CALL (614)645-4545.

FOR WATER EMERGENCIES DURING NON-BUSINESS HOURS,

CALL (614)645-7788.

FOR ELECTRIC EMERGENCIES DURING NON-BUSINESS HOURS, CALL (614)645-7627.

FOR SEWER EMERGENCIES DURING NON-BUSINESS HOURS,

CALL (614)645-7102.

TO REPORT POLLUTION IN OUR RIVERS AND STREAMS OR TO REPORT ANYTHING OTHER THAN RAIN ENTERING A STORM DRAIN,

CALL (614)645-STREAM (7873) 24 HOURS A DAY.