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A chatbot with a conversational interface that utilizes NLP technology can be a wonderful beginning for your business. But, you need to ensure that your bot's conversations are enjoyable and meaningful for your users. How can you build the kind of bot that people love talking to? Here are some tips and best practices that can help you in this delicate task. A script for transactional queries A chatbot script, as its name suggests is a program that is used to prepare conversational messages to respond to user's questions. Keep in mind that not all queries will need a script: basic questions can be answered with a one-off response, but transactional queries require the use of a script. To provide specific data, like quotes the bot has to be able to follow a certain flow of conversation. When you demand a useful source about conversational ai, check this site out. While the script may vary depending on the goals of the chatbot as well as the buyer's experience, the below guidelines can be followed to write the script. Be aware of the chatbot's objectives Keep messages short and simple. Make sure that you're as clear as you can when communicating your message Writing style No matter the goal of your chatbot's chatbot's conversation it is important to make sure that users can comprehend the message. This means that every message sent by the bot must be clear and clear of any unclearness that could cause confusion. Although it's obvious, botmasters and companies often fail to adhere to this simple rule. It results in a conversational interface that is more confusing than helpful, which completely defeats its purpose. You should ensure that your bot's responses are as concise and clear as possible. And the reason for this is straightforward: the more there is to read, the greater chance of people becoming lost, exhausted and confused. Whatever your writing is. One way to accomplish this is to break your dialogue up, ie dividing your message into smaller pieces. Personality Personality is the character of your bot. Indeed, you need to define what kind of personality you want your chatbot's chatbot to display in order to establish the tone of its voice and the type of language it will employ, its communication style and so on. It's not simple to build a character with personality. Too much persona can make the conversation seem dull. It can quickly become irritating if you overdo it. You get it, crafting a quality conversational chatbot is not an easy feat however we hope these suggestions and best practices can help you when you are the creation of your personal bot. If you're looking to go further, our book will outline the keys to successfully complete your conversational chatbot development beginning with the planning stage to the actual execution.