Attention Local AT&T U-Verse Subscribers

AT&T U-Verse subscribers from area codes 704 and 980 are now able to dial "311” on their phones to reach the CharMeck311 call center. The 10-digit dial number, 704-336-7600, continues to be available for residents to access CharMeck311.

Some users of other Voice over IP telephone systems (ex. Skype) or out-of-area cell phone users may still be unable to reach CharMeck311 directly by dialing 311 and should instead call 704-336-7600.