Residents will receive their new recycling collection calendar as an insert within the City's August utility bill. In addition to the collection calendar, the insert will also include what can and can't be recycled and item preparation tips.
A digital version of the calendar is also available online.
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When placing collection items curbside, please remember:
- Items must be placed at the curb by 6:30 am on collection day. Rollout carts must be removed from the curb by midnight the same day.
- Bulky waste must be scheduled for collection. Items placed curbside without being scheduled will not be collected. Call 311 or click here to schedule.
- Do not block the sidewalk. Keep sidewalks clear of rollout carts, yard waste and bulky items.
Click here for additional item preparation tips to ensure your items are collected.
Has a wheel fallen off your rollout cart? Is the lid damaged or broken? If your cart needs to be repaired or replaced, Solid Waste Services will take care of it for you.
Simply submit a cart repair or replacement request by calling 311 (704.336.7600). Please be prepared to provide the following information:
- Name
- Address
- Phone number
- Email address
- Type of cart needing repair or replacement
- Nature of problem (i.e., lid missing, handle broken, etc.)
In order to receive cart repair services, the rollout cart must be at curbside for service beginning the day the service request is made. Please allow up to two business days for cart repair or replacement.
For more information on rollout carts, click here.
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Solid Waste Services offers informative and interactive presentations through its Speakers Bureau to educate residents on all services offered in the Curb It! program.
To learn more about the Speakers Bureau or to schedule a presentation, click here or email curbit@charlottenc.gov. Requests for presentations must be made at least two weeks in advance.
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