I bought Sony HDR-CX500V Camcorder at 18:22 EST on 05/22/2010 in Citrus Park Tampa FL 33625  Best buy. On the way back home when my husband was driving the car I had opened the box in the car  and it has whole different (old)Camcorder in it. When we observe closely we found that first sony seal was taken out and re-sealed with the same and current Camcorder has HDR-CX500V's quick menu tag. Battery was different and unpacked power cards are different. We went back immidiatly to the store  try to return it, the store manager said they canot take this since it is a different product . When I requesated to verify the current Camcorder's purchase history based on the SKU said they don't sell the product . Can you please post us your thoughts to resolve this issue.