Louisville Metro Community Action Partnership    

 810 Barret Avenue, Louisville, Kentucky 40204

Low-Income Heating Assistance Program Begins November 2, 2009  -- All applicants must make an appointment

The Louisville Metro Community Action Partnership’s LIHEAP Subsidy Program begins on November 2, 2009.  LIHEAP, the Low Income Home Energy Assistance Program, provides financial assistance to help low income residents of Louisville pay their utility bills.  The benefit amount that a household receives is based on its level of poverty and the type of fuel used for heating.  The Subsidy component operates this year from November 2 through December 11, 2009.

All residents wishing to apply are required to have an appointment.  Appointments will be scheduled, in person only, beginning Monday, October 26, 2009 at all three CAP locations:

Monday, October 26, 8 am - 4 pm
Tuesday, October 27, 8 am - 8 pm
Wednesday, October 28, 8 am - 4 pm
Thursday, October 29, 8 am - 8 pm
Plus Friday, October 30, 8 am - 4 pm at Central and South locations only

Plus additional dates at Central only:
Saturday, October 31, 10 am – 2 pm
Sunday, November 1, 2 pm - 5 pm

Central Office -- Urban Government Center, 810 Barret Avenue, Room 134, 40204; 502-574-1157
East Office -- Newburg Community Center, 4810 Exeter Avenue, 40218; 502-574-1270
South Office -- Southwest Government Center, 7219 Dixie Highway, 40272;  502-574-1272

Residents need to bring the following documents when scheduling an appointment:

1. Picture ID
2. Most recent heating bill
    or
    Verification from landlord, stating heating expenses are included in rent

Starting November 2, 2009 appointments will be held at each office each weekday from 8 am to 1 pm (no Friday appointments at the East Office), based on appointment availability.  Upon registering for an appointment, residents will receive an appointment slip verifying the appointment date, time and location. LIHEAP applications will be completed at the time of the appointment.  (All offices will be closed November 3, November 26 and November 27, 2009.)

Applicants will need to bring the following information for eligibility determination at the time of their appointment:

• Most recent heating bills or verification from the landlord verifying the heating expenses are included in the rent (e.g. lease agreements);
• Social Security cards (or official documentation with social security numbers) or Permanent Resident Card Numbers for everyone living in the household;
• Proof of all household income for the preceding month (Food Stamp Award letter, Termination letter, etc.) or proof of $0 Income; and
• Picture ID

LG&E would like to remind customers it is their responsibility to make arrangements to ensure continued service.  Please contact LG&E’s customer service office at 589-1444 if you cannot make a payment in full and need to set up payment arrangements. 

The mission of Louisville Metro Community Action Partnership is to eliminate poverty and its effects among the residents of Metro Louisville, Kentucky. For more information about CAP, visit our website at www.louisvilleky.gov/cap or call CAP at 574-1157 or 574-1270 (TDD available at MetroCall, 574-4091); the Kentucky Association for Community Action (KACA) at 1-800-456-3452; or the Department for Community Based Services Ombudsman Office at 1-800-372-2973 (TDD available).