Trugreen Killed My Entire Back Yard!

Posted in: Madison Park

Trugreen has now killed 100% of my rear yard.  There is not a single blade of grass in it.     I noticed online stories with others with similar issues?  Anyone in Madison Park had this issue?

 

They do not do what they say they are going to do.   I have yet to get the results of soil anaylis that they promised on the advertisement I signed up under.   They jumped out of the truck and started spraying.  I said are you not doing the soil test?  No we don't know what you are talking about.  Corporate office in Memphis TN finally called me and said we will get it done and have the results to you in 3 days.   Well it took two more attempts before someone came and pulled the plugs.   He said don't expect the results anytime soon because we wait until we get a large batch to send them out.  Well this was in Feb. 2020 and I still have never seen any results!  

 

I would not recommend them!

 

A neighor two doors down had them and their entire front yard was covered in weeds.   They have had weeds since Trugreen overseeded their lawn months ago.  Matter of fact I thnk their yard and mine are the worse two on our street.  

 

A supervisor came out about 6 weeks ago to take a look.  He said he would aerate and reseed the lawn for free in the fall.  He took pictures   They sprayed for weeds twice in 7 days??   They said it takes 11 days for them to die.   They did one as a retreatment then charged me full rate for the second treatment.

 

They told me in the beginning they would come out once every 6 weeks.    Read above again they actually came out twice in 1 week.  

 

Yesterday, I had a auto service call.  This man shows up to aerate the lawn.  He said your front lawn is bermuda!    There is not one blade of bermuda in the front lawn.   He said I can aerate but I don't have bermuda grass seed.    I said it is not bermuda.

 

Then he goes to the rear yard and says someone put down the wrong chemicals or oversprayed your lawn.  He said that is the ony way it would of completely died like it did.   He said it is too hot to do the aeration and reseeding now.  I thought I didn't tell you to come out.  So he left and said they would be back in the fall. 

 

He did say he had gone to 3 locations and did not do any of them because it was too hot.  I thought perhaps Fall changed on the calendar since they were here the end of July 2020.  Certainly not fall like they told me. 

 

In the meantime I have nothing but Mud everytime it rains with Erosion. 

 

None of the service techs can report the problems they witness.   Customers have to contact or email.  Does not seem to matter because they still don't seem to take care of the problems.    

 

Typical response is we don't have that on our truck! 

 

More than once service techs have come out and not even gone on the property with the gates unlocked.  I have watched them get out put tag on front door and the guy coming to spray for weeds walked to rear yard turned around and started back up driveway.  I opened front door and said the gate it unlocked.  He said I can't spray that dirt.  I say your supervisor just came out last week took pics and said he wanted the weeds killed.   I said there is grass in the center.  Well that was the last grass I had in the rear yard.   Another time they did not service and put a yard sign in front yard they had done a treatment.   NO KIDDING This really happened!  

 

Not only did they kill the grass they killed several tomato plants in the rear yard in a raised bed.   The supervisor did offer to pay for the plants.  

 

Anyway Pitiful service from so called professionals. 

 

Typical Call is Due to Covid-19 we will not make contact with you.   If you send email due to Covid-19 there will be a delay responding to your email.  

 

I have pics of all the grass when they started treatment and now the dirt lawn. 

Very Disappointing.  

 

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